Frequently Asked Questions about Genius Products
What kind of system requirements do I need for Genius Project?
For Genius Project On-Demand: You only need a web browser, (Internet Explorer or Mozilla Firefox) and an internet connection. Genius Project supports both Mac and PC.
For Genius Project for Domino, you need a Lotus Domino Server.
What is the maximum storage place for companies? (Genius Project On-Demand only)
The maximum storage for standard price is 5GB or 100MB per user. Additional storage may be purchased.
How can I know what space I'll use to store all my project data? (only for Genius Project for Web)
The size you'll actually use cannot be predicted. For instance, Microsoft Word and Microsoft Excel files are very light in comparison to an Adobe Photoshop document. You can always purchase additional space at any time.
Do I have to pay additional fees for maintenance and upgrades?
For Genius Project On-Demand all support and maintenance fees are included in the subscription fee.
For Genius Project for Domino, there's an annual fee of 18%.
What are the main advantages with SaaS?
The software only requires web access. One fee that includes everything and no worries about setup, maintenance, upgrades. No large up-front investment.
What do I have to do to stop using Genius Project?
For Genius Project On Demand: You need to cancel the renewal one month before the end of the contract and order a back-up read-only database, if needed. For Genius Project for Domino, the maintenance can be cancelled one month prior before the automatic renewal of the contract.
How can I be sure that my data is safe in Genius Project on Demand?
Genius Project is stored on one the most secure location in Switzerland and Canada. All your data is backed up on a daily basis. Backup tapes are stored in an off-site facility. Check the security section in this page