High-level mapping of your needs and requirements. Assessment of your objectives, goals and success criteria.
Information collected during discovery is further analyzed with you and used to design a solution based on your project process and methodology. Scenario-based testing is performed to validate configuration.
The core team is trained on the system. A pre-defined timeline is established to collect feedback and identify necessary adjustments. Regular sessions are scheduled to assist with outstanding issues and users’ questions.
As a partner in this implementation, we help foster adoption by scheduling regular check points to smooth out speed bumps and monitor progress.
Post go-live assistance is critical. The reality is that organizations evolve and the system needs to grow with you. Our involvement may range from refining your configuration to drafting specifications for system integration, and customization.