Rémy Cointreau Success Story

rémy cointreau logoStreamline SAP Integration Project through Deploying Genius Project

The Company
Rémy Cointreau is a leading company in the international wine and liquor industry and owns a highly valued portfolio of brands such as: Rémy Martin, Cointreau, Passoã, Mount Gay Rum, Metaxa, Charles Heidsieck, Piper - Heidsieck.

Through the uniqueness of its Premium brands, Rémy Cointreau wants to be the reference for demanding consumers. The company's history goes back to the 18th century, though its current structure began in 1990 (as a result of the merger of Rémy Martin and Cointreau). The group employs over 1,200 collaborators spread out over three continents: Europe, North America and Asia.

Customer Challenges
Rémy Cointreau's IT department launched an SAP integration project in April 2007 and needed a solution to manage this large scale project. They had previously used Excel, but it became next to impossible with the amount of data they had to manage. "There are more than one hundred people working on this project, so a centralized management tool was desperately needed".

Rémy Cointreau's IT department plans activities three months in advance for all ongoing projects as well as for scalable and corrective support. It needed an efficient solution to manage reporting on time spent by each collaborator in order to make planning activities reliable and accurate.

The Solution
Rémy Cointreau chose Genius Project for its good value for money as well as for their professionalism and proven commercial and technical skills. The deployment started in April 2007 and today all employees are fully operational on the solution. As a side note: Rémy Cointreau had some technical problems due to their Lotus Notes platform that were successfully solved by Genius Inside's consulting and support teams.

The Results
Remy Cointreau primarily uses Genius Planner and the timesheets module to plan and follow up all projects. All projects from the IT department are integrated into Genius Project to provide centralized management and visibility to all team members. Genius Planner allows general planning for all projects, using Excel sheets for the task details and to track deliverables. "This tool allows us to have an overview of all projects and their progress, which allows us to better arbitrate and prevent conflicts between different projects".

The integration of the timesheets in the solution is also much appreciated because it provides better reporting of time spent on various tasks, which allows for better resource allocation.

The Future
"We still haven't taken advantage of all Genius Project's possibilities. In the future, we hope to develop workflow management for deliverable approval and also project requests to manage our portfolio."

"In conclusion, we are very happy with the solution and we particularly appreciate the technical and business know-how from Genius Inside and their expertise in project management best practices"
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Christian Weil

Head of ITSM-1 Service Support Business Applications

Since we implemented Genius Project, our visibility into project status, incidents, changes and resources has improved significantly. We’re planning to expand our Genius Project implementation by using its integrated Portfolio Management and Simulation functionality.

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