29 November 2010 3:40 pm

Stakeholder Management is about walking a mile in another man’s shoes. Just ask Tony Hsieh from Zappos.com

For those who are not familiar with Tony Hsieh, at the age of 24 he sold his first internet venture LinkExchange to Microsoft for $265 million in 1999 and in that same year launched today’s biggest online retailer for shoes Zappos.com with the philosophy that people come first.  From its beginnings, Zappos focused on the customer experience.  When most online retailers were drop shipping goods to reduce costs, Zappos very early on invested in warehouses to improve their delivery time.  Moreover, their primary goal was and is still today to offer the best service in the industry by providing free  

12 November 2010 4:42 pm

Need to know about Stakeholder Management? Just Google It! Or maybe even Baidu It!

Google vs Baidu

Most people on this side of the globe do not realize that when it comes to World Wide Web domination Google has missed the boat in one of the world’s largest markets – China. With approximately 230 million people surfing the web with only 21% market penetration out of 2 billion surfers globally, China’s dominant search engine of choice is Baidu. You figure with Google’s remarkable presence and power ($40 billion annual revenues) they could have easily wiped Baidu off the map (Baidu’s current annual revenues hover around $650 million). So how has this David and Goliath battle come to fruition?  

1 November 2010 4:10 pm

The Empire State Building: A Project with a “Higher” Purpose

Most notable projects typically have an interesting story and have achieved remarkable recognition for some major contribution to society.  This remains true of the Empire State Building – known as one of those incredible landmarks that symbolized hope during a time of despair in American history.  The Empire State Building project is one of those projects that demonstrate that motivation plays a large role in a project’s success.
Like any great project, the Empire State Building has evolved over the years from its original intent as a global symbol of economic power to redefining itself recently as a global symbol for